Families
You know your family.
We bring practical support and build the way forward together.
When Family Life Feels Overwhelming
When a child is struggling, the impact can reach every part of family life. Parents and caregivers may feel exhausted or unsure where to turn. At Dorey, you do not have to prove how difficult things have become. We begin by listening without judgement and learning what your family needs most.
Your Knowledge Matters
Families are essential partners in the support process. You know what helps your child feel safe and what tends to overwhelm them. You also know how they communicate and what brings them joy. Dorey combines that lived experience with compassionate behavioural support to create an approach that makes sense in real family life.
Practical Support for Everyday Life
Support may include skill-building or help at home and in the community. Other services may also be available depending on your circumstances and eligibility. Clear communication remains central in every setting. We work toward practical progress such as calmer routines, stronger communication and greater independence.
A Steady Way Forward
Dorey cannot promise that the road will be simple. We can promise to see the whole person and respect the family around them. Meaningful change becomes possible when support is personal and relationships remain steady. If you feel overwhelmed or overlooked, reach out. An initial conversation can help clarify what comes next.
Frequently Asked Questions for families
How can behavioural support help our family?
Behavioural support can help a family understand what may be contributing to difficult situations and develop practical, consistent responses. Depending on the child and the service involved, goals may include safer routines, stronger communication, emotional regulation, daily living skills, greater independence, or more positive participation at home and in the community.
Will parents and caregivers be involved in planning support?
Yes. Dorey views parents and caregivers as important partners because they know the child, the family’s routines, and what has or has not worked. The level of involvement may vary by service and circumstance, but collaborative communication is central to building relevant, consistent support.
What if our child has already tried other services?
Previous services can provide valuable information, even when they did not produce the hoped-for result. Dorey starts with the person rather than assuming the same approach should be repeated. The team considers the child’s history, current needs, strengths, environment, and existing supports when determining whether a different or more personalised approach may be appropriate.
Can families contact Dorey directly, or is a referral required?
Families are welcome to contact Dorey with questions. Some services may require a referral, approval, funding arrangement, or assessment through a government department or another professional. Dorey can explain the current intake process and what may be required for the service being considered.
You do not have to have every answer before reaching out.
Tell us what is happening, and we’ll help clarify the next step.
